Ndasenda PAY Solution – Empowering Growth with Frictionless Borrowing and Lending

Launched in June 2024, Ndasenda PAY has already experienced phenomenal growth. From June to January, the platform’s user base has surged, reflecting its growing popularity and impact:

  • June 285 users (+1.8%)
  • July 653 users (+4.2%)
  • August 820 users (+5.3%)
  • September 1,459 users (+9.5%)
  • October 1,891 users (+12.3%)
  • November 2,208 users (+14.3%)
  • December 3,306 users (+21.4%)
  • January 4,800 users (+31.1%)

What is Ndasenda PAY?

Ndasenda PAY is an innovative platform designed to simplify and accelerate the borrowing and lending process. By streamlining traditional loan procedures, we empower lenders to scale their operations and cater to a broader market. Unlike traditional lending, which often involves complicated paperwork and lengthy approval processes, Ndasenda PAY automates these steps, delivering a faster, frictionless experience.

Key Features & Modules of Ndasenda PAY:

  1. WhatsApp Onboarding
  2. ID Verification
  3. Employer Portal
  4. Merchant Portal
  5. Financier Portal
  6. Employee Portal

WhatsApp Onboarding:

A key feature of the Ndasenda PAY platform is its easy, WhatsApp-based onboarding. Borrowers can initiate loan applications directly through this widely-used app, eliminating the need for in-person meetings and significantly speeding up loan processing.

How to Get Started:

  1. Save our WhatsApp number: [+263778064851]
  2. Send a “Hi” message to start the process.
  3. Follow simple prompts to register and provide your details.
  4. Submit your application and get an instant response!

Key Benefits:

  • Fast & Secure
  • No Long Queues
  • Instant Notifications

Employer (Paymaster) Portal:

This portal is specifically designed for salary-based loans. Employers, both private and public organisations, can manage loan requests and repayments on behalf of their employees, streamlining the process with access to employment details, which simplifies loan verification.

Types of Employers Currently Using Ndasenda PAY Include:

  • Banks
  • Building Societies
  • Government Institutions
  • Pension Houses
  • Health Insurance Companies
  • Private Sector Employers
  • Public Sector Employers
  • And more...

This broad range of employers ensures that employees across various sectors can access fast, reliable loan solutions.

Key Features & Benefits:

  • Employment Verification – Easily verify employee status.
  • Loan Verification – Quickly approve loan applications for your staff.
  • Automated Payroll Deductions – Ensure smooth repayment via salary deductions.
  • Real-Time Notifications – Stay updated with loan activity.
  • Secure & Confidential – Maintain privacy with encrypted transactions.

How It Works:

  1. Register your company on the portal.
  2. Onboard employees for loan access.
  3. Approve and track loan requests seamlessly.
  4. Automate deductions for hassle-free repayments.

Employee Portal:

The Employee Portal offers an easy, transparent way for employees to apply for, track, and manage loans. With this portal, borrowers have full control over their loans, improving their lending experience.

Key Features & Benefits:

  • Easy Loan Applications – Apply online with minimal paperwork.
  • Instant Approvals – Receive pre-approval based on salary and employment verification.
  • Transparent Loan Tracking – Track disbursements, repayments, and balances in real-time.
  • Automated Repayments – Stress-free repayments directly deducted from your salary.
  • Secure & Confidential – Your financial information is protected with top-tier security.

How It Works:

  1. Log in to the Employee Portal.
  2. Check eligibility and available loan offers.
  3. Submit your loan application in a few clicks.
  4. Get instant approval and fast disbursement.

Merchant Portal:

Merchants offering product-based loans can benefit from this dedicated portal, which streamlines loan management, fostering better lender-merchant relationships and supporting business growth.

Key Features & Benefits:

  • Increased Sales – Attract more customers by offering financing options.
  • Real-Time Dashboard – Track applications, approvals, payments, and product disbursements.
  • Faster Payments – Receive payments quickly once loans are approved.
  • Secure Transactions – Smooth and protected financial processes.

How It Works:

  1. Register as a merchant on the portal.
  2. Receive real-time updates on approvals and payments.
  3. Get paid quickly, reducing the financial strain on your business.

ID Verification:

Security is a top priority at Ndasenda PAY. Our platform integrates AI-powered ID verification to ensure that borrower identities are legitimate, minimizing fraud risk. The system works directly with the registrar general for real-time validation and cross-checks with a borrower’s selfie for added security.

Why ID Verification Matters:

  • Prevent fraud and identity theft
  • Comply with financial regulations
  • Verify applicant eligibility and credibility
  • Speed up loan approvals with accurate identity validation

How It Works:

  1. Upload your ID (passport or national ID).
  2. Use AI-powered facial recognition to verify the ID with your selfie.
  3. Cross-check with national databases for authenticity.
  4. Receive instant confirmation and proceed with your loan application.

Benefits for Users & Lenders:

  • Faster Loan Approvals – Automated ID verification speeds up the process.
  • Enhanced Security – Protects against fraud and unauthorized access.
  • Regulatory Compliance – Meets KYC guidelines.
  • Convenience – Apply from anywhere, anytime with a simple verification process.

Financier’s Portal:

The Financier Portal offers lenders and financial institutions seamless access to loan applications, borrower data, and financial analytics, enabling efficient loan management.

Key Features of the Financier Portal:

  • Loan Application Management – Efficiently review and approve loan applications.
  • Risk Assessment – Verify risk through employer (paymaster) verification.
  • Automated Repayment Tracking – Monitor repayments and balances in real-time.
  • Customizable Loan Terms – Set terms based on your business model.
  • Real-Time Reporting – Get insights on loan performance and default rates.

Benefits for Financiers:

  • Streamlined Loan Disbursement – Approve and disburse loans with minimal paperwork.
  • Enhanced Risk Management – Reduce defaults through employer verification.
  • Scalability & Growth – Expand operations with data-driven decisions.
  • Transparency & Compliance – Meet regulatory requirements while ensuring a smooth lending experience.

Expanding Access to Credit

Ndasenda PAY stands out by expanding access to credit in underserved markets. Using alternative data for credit assessments, the platform helps lenders serve populations that have been excluded from formal credit systems. This feature is crucial for micro-loans and small business financing, where credit barriers are common.

With payroll deductions integrated into the loan process, lenders can assess risk accurately, making it easier to serve underserved populations and drive financial inclusion.

Why Choose Ndasenda PAY?

  • Frictionless Borrowing & Lending – Faster processing and fewer barriers to entry.
  • Improved Security – AI and biometric verification protect against fraud.
  • Scalable Operations – Expand your reach without increasing overhead costs.
  • Data-Driven Decisions – Leverage insights to make informed lending decisions.

Watch the Presentation:

To learn more about how Ndasenda PAY can transform your microfinance business and help you grow, watch Mr. Ndemera (FNSS CEO) as he presents at the ZAMFI CEO Winter School 2024. In his presentation titled "NDASENDA PAY - Grow Your Business!", Mr Ndemera shares valuable insights on scaling your operations and tapping into new markets. Watch it now on YouTube: ZAMFI CEO Winter School 2024 Presentation

Contact Us Today:

To schedule a demo or learn more about how Ndasenda PAY can transform your operations, reach out to us:

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